More than 80% of contact between the public and the health service takes place in primary care settings, such as GP practices, dentists, opticians and pharmacies. Improving Quality of Primary Care ProfileWe recognise that the quality of primary care varies across the city. While many practices provide a high quality, responsive service to their patients, a small number struggle to achieve and maintain some of the standards required both nationally and locally. Our aim is to reduce the variation in quality and raise overall standards, ensuring that all GP practices in Coventry deliver high quality, accessible and safe services designed around the need of patients.Over the next three years, we plan to achieve this by focusing on the key areas of: Patient Safety Patient Information GP Performance Management Vaccinations and Immunisations Future Proofing General Practice Cervical Screening